Grounded AI for support teams
Answers from your knowledge. Not from guesswork.
Turn your documents and website into a support assistant that cites sources and knows when to stop.
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Grounded response
Askivo refuses unsupported answers, explains that the source is missing, and routes the issue to a human owner.
Policy: "When knowledge is missing, the assistant must refuse unsupported answers and escalate the request."
Why Askivo
Built for teams that care about answer quality.
Grounded by default
Askivo answers from approved knowledge instead of sounding confident when the source is missing.
Designed for support
It helps teams reduce wrong answers, surface source context, and keep escalation paths visible.
Fast to ship
Upload knowledge, tune the assistant, and move into deployment without rebuilding your workflow.
How It Works
A simple path from source upload to live support.
Move from approved knowledge to a live assistant in a flow that stays simple and easy to audit.
01
Add your sources
Bring in docs, policies, FAQs, or website content that your team already trusts.
02
Ground the assistant
Askivo retrieves from that knowledge base and keeps unsupported answers from slipping through.
03
Deploy where users ask
Launch on your site or workflow with a widget that stays clear, traceable, and easy to manage.
Launch
Give your support team an assistant that stays inside the lines.
Start with approved knowledge, keep escalation visible, and launch when the experience is ready for users.