Web assistant for organization and public-sector knowledge support
Give users a multilingual assistant that answers from approved sources and supports website, portal, and internal knowledge enquiries.
Askivo Assistant
Built for public enquiry
Designed for modern public enquiry and knowledge assistance
Askivo focuses on controlled, source-based assistance instead of generic chatbot behavior.
Multilingual Responses
Replies in the language users write in, with conversational understanding that does not depend on exact keywords.
Knowledge-Grounded Answers
Generate answers from your uploaded documents and crawled website content, with citations back to the source.
24/7 Automated Assistance
Provide consistent enquiry support outside office hours while reducing repetitive manual responses from internal teams.
Responsive User Experience
Deliver a clean, mobile-friendly chat widget that embeds into public portals and corporate websites.
Truth Engine
The Askivo Knowledge Chain
How our AI processes and verifies information from your official sources.
Ingest
Collect raw documents, FAQs, and web content from your official sources.
Index
Structured indexing organises every source into a retrievable knowledge layer.
Ground
Answers are anchored to your official data — never invented, never assumed.
Verify
Every response is traceable, with citation-backed logic you can audit.
Admin Portal
Easy to manage and maintain
Administrators can manage knowledge sources, review conversations, and monitor usage without needing programming knowledge for routine maintenance.
Conversations
Reviewable
Knowledge bases
Manageable
Citations
Per answer
Knowledge Upload
Upload and manage documents, website sources, and approved reference materials.
Knowledge Maintenance
Keep answers aligned with official material as policies, guidelines, and pages change.
Chat Logs
Review conversations to understand user enquiries and identify gaps in public information.
Message Quotas
Track message usage against your plan from the billing area.
Operational Review
Use conversation history and repeated questions to improve knowledge quality over time.
Admin Dashboard
Manage chatbot configuration without requiring engineering changes for routine updates.
Built with security and integration in mind
Askivo is structured for professional website and portal deployments, with implementation discussions covering access, integration, and data handling requirements.
Customizable to match your organization
The chatbot interface can be adjusted to fit organizational identity, portal design, and communication style.
Implementation approach
Structured path from requirements to deployment
A practical rollout process helps teams validate the assistant against official sources before it reaches production users.
Requirement Study
Clarify the organization's enquiry types, users, operational goals, and required deployment environment.
Knowledge Collection
Gather approved documents, website content, manuals, and guidelines as source material.
Assistant Configuration
Configure the assistant's knowledge base, response behavior, greeting, and user interaction flow.
Portal Integration
Embed the assistant into the website, portal, or internal workflow using the appropriate integration method.
Testing & Refinement
Validate answers against official sources and refine knowledge gaps before production rollout.
Deployment & Review
Launch the assistant and review conversation history to surface repeated enquiries and content improvement opportunities.
Use cases
Suitable for multiple organization scenarios
Start with a focused assistant for one portal or department, then expand as knowledge quality and adoption mature.
Government Portal Assistant
Automate public enquiries and guide citizens to accurate portal information.
Internal Knowledge Assistant
Help staff find policies, procedures, and internal guidance faster.
Public Information Chatbot
Provide always-available information support for citizens, customers, and public users.
Enterprise Website Assistant
Improve response speed and reduce repetitive enquiries for corporate websites.
Deploy an AI assistant trained on your organization's knowledge
Discuss your organization's requirements with our team and identify the right pilot scope for your website, portal, or internal knowledge workflow.